Please also note that your first withdrawal was canceled because the KYC procedure was not completed at that time, which is required for all withdrawals to ensure account security. “Upon fulfillment of the wagering requirements, the maximum amount that may be withdrawn is limited to fifty (50) times the original bonus amount, unless otherwise specified in the applicable bonus terms.” He felt deceived by the casino’s policies regarding the bonus and maximum withdrawal limits. This online casino has a fun and playful design, and our expert review team has looked at everything the best resorts have to offer. The play hook is largely what you would expect from a slots game, with the added ability to share the results of each spin.
Nonetheless, withdrawals are processed within 2 days, with crypto and e-wallet payouts being the fastest. Nonetheless, the casino would benefit from providing a native app and offering telephone support, as these features are currently missing. They hold multiple licences with strict regulatory bodies and have a rigid game production process, ensuring a high level of fairness.
- The player from the Netherlands had been waiting for months for a refund from the casino, which had repeatedly assured her that the funds would be returned.
- The live chat operates during peak hours, though I noticed slightly longer wait times during evenings.
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Because if you tell me yes, you may be the only company on the planet that this happens as I play in over 20 casinos? There, you will also see the exact amount that was credited to your account after completing the wagering of your free spins. The amount of your bonus after completing the free spins wagering was 8.9 EUR.
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For my second test, I allocated €80 to Home of Thor and played for roughly 40 minutes. I noticed the game tends to cluster wins and losses, so patience helps when you’re in a dry spell. I triggered the bonus round once during my session, which added some excitement but only returned about 8x my stake. The slot has a quirky candy theme that grew on me, though the base game felt pretty standard at first. The rakeback system provides up to 15% back on losses, calculating returns based on your gaming activity. LuckyGem offers daily cashback ranging from 3% to 20% depending on your VIP level.
No, there is no need for you to enter promo codes for bonuses at Luckygem. We have analysed the most common issues on the sites that players have left feedback on. However, the search section was not working and it was not possible to search for games.
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Established in 2025, this online casino holds 7546 slot games. Identity theft, fake financial transactions, and mixed players’ finances are never going to be a problem in a properly authorized real money casino. Check further rules and requirements on the online casino’s site in advance of activating the slots bonus.
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For those who appreciate speed and security, the Bitcoin online casinos like this one offer easy deposits and withdrawals. Getting involved with with a top casino bonus at Luckygem Casino requires awareness of the exact time frames for claiming and wagering these bonuses. Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. Our role is to inform players about the licenses of online casinos in our casino reviews.
This casino takes care of your data with standard protections — encrypted storage, SSL security, and firewalls. Just keep in mind that you will need to wager your deposit at least once before cashing out. Luckygem’s VIP club rewards steady play, especially for those who wager big or log in regularly. Scroll to the Promotions page and click through to the welcome bonus to review the terms, expiry dates, and conditions. Head to the Luckygem casino site using our safe link and tap the signup button to start registration. You must use free spins within 48 hours, and wager them x35.
New casinos are all boasting mobile-responsive sites. No matter how you perceive Luckygem Casino as a casino site, its licencing is a solid guarantee of security and fair play. These approvals make sure that your personal information is kept secure and that only appropriately encrypted payment options are utilized for all money transfers. Down below, you’ll get a quick summary of the bonus offers that are inactive at Luckygem today.
Software and Game Providers at LuckyGem Casino
That would be customer support that operates via live chat and email. Yes, the operator has come up with several bounties for new gaming enthusiasts and for regular customers. Of course, there are wagering requirements attached to it so make sure you check what they say.
You are required to present proof of address that corresponds the location you gave whilst registering for an account. Know Your Customer is undoubtedly an essential stage of the registration procedure for any brand of casino that regards security as adamantly as Luckygem Casino. A leading way the casino does this is through a process called Know Your Customer (KYC), which the casino is required to carry through based on the governing bodies’ guidelines.
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All important sections – games, promotions, VIP club, support, and app, among others, are located on the left-sided menu of the screen. Customer support at Luckygem is available via email – , but you can also get in touch with agents much faster via live chat. Once you choose a crypto, you will notice a built-in converter that will tell you how much your deposit will be worth in fiat money.
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Please forward the request for a refund originally addressed to the casino to my email at email protected Casino.Guru will never ask for payments or access to your accounts to complete KYC. This casino has been telling me for months that they will refund me, but I still haven’t received anything
Like the MidWeek Reload promotion, the wagering requirement to fulfil is 35x, and the validity period is 7 days. The minimum deposit for this offer is €50, and each free spin is worth €0.20. Once claimed, it is valid for seven days, and a 35x wagering requirement must be fulfilled to clear the winnings. The wagering requirements are also moderate at 40x, making the promotions worthwhile.
The game delivered a few more decent hits, though nothing close to that bonus round payout. My balance plummeted to €42, and I was questioning if this game suited my playing style. Weekly reload bonuses appear in the account dashboard, though these vary in percentage and frequency. The spins work on various slots rather than being restricted to a single game.
Additionally, the brand features a solid lineup of instant crash games like Aviator, Cricket Crash, Speed Crash, Christmas Crash, and Crash Duel X, which provide players with simple rules and rewarding features. For starters, we suggest playing games from world-renowned software developers in the industry, such as Ezugi, Greentube, Habanero Systems, Quickspin, Yggdrasil, Pragmatic Play, Play’n GO, Playson, Relax Gaming, Wazdan, Thunderkick, Booming Games, Endorphina, and BGaming. They recommend setting deposit and time limits before you start playing, which I found helpful for managing my testing budget.
Every deposit and real-money game played helps in moving through the levels and tiers, allowing players to enjoy better perks. Luckygem Casino offers several regular reload bonuses to its existing players. Bonuses are one way online casinos reward players, and Luckygem Casino has quite a number of them. We are an independent directory and reviewer of online casinos, a trusted casino forum and complaints mediator and guide to the best casino bonuses. Without a doubt, the most popular type of games at LuckyGem Casino are online slots, which is why you will have the most options when it comes to these incredibly exciting games. The LuckyGem Casino team evidently understood this, which is why they’ve managed to garner an impressive selection of casino games for their players to enjoy.
All the distinct online games have been authenticated by standalone inspectors. That particular issue comes from when you’ve only just registered at the online casino and you luckygem casino are in the middle of getting your new user account verified. Refine the index of possible internet casinos by bonus categories, amounts, and other key details.
We truly understand that this limitation can be disappointing, but please note that these rules are clearly stated in our Terms & Conditions and are applied consistently to ensure fairness for all players. This means that even after completing the wagering requirements, the maximum sum eligible for withdrawal is limited by this rule. The maximum withdrawal amount from funds granted from a bonus is calculated as the bonus amount (€8.90) multiplied by x50, which equals €445.00. Please could you let me know here the amount of money was the bonus you gave me and what are the requirements?
In addition to the numerous bonus types, the casino has reasonable bonus terms and conditions. Congratulations, you will now be kept in the know about new casinos. LuckyGem Casino is rated 445 of 1734 casinos reviewed with a score of 3 out of 5 after 6 votes and it has 2908 Slots offered from Ezugi, Greentube, Habanero Systems and 57 others with an average rating of 4.0 out of 5 after votes. Given the current popularity of cryptocurrencies, it would be surprising to find an online casino that hasn’t joined this trend. It does not matter whether you win or lose in the games, it is important to be present.
I found the claiming process simple, with the bonus credited automatically after my initial deposit. I tried several games including Sticky Lips and Home of Thor, which both ran smoothly on desktop and mobile. The slot collection dominates the game library, with titles ranging from classic fruit machines to feature-rich video slots. Instead, just make a qualifying deposit and trigger the specific bonus.